Returns + Exchanges

At Skydwelleruniversbrand, customer satisfaction is important to us. Please read our return policy carefully before making a purchase.

1. No Exchanges

We do not offer product exchanges. Once your order is confirmed and paid, it cannot be swapped for another product, size, or color.

2. Returns

• If you receive a defective, damaged, or incorrect item, you may request a return within [insert number] days of receiving your order.

• Items must be unworn, unwashed, and in their original packaging with all tags attached.

3. Replacement Policy (No Refunds)

• We do not offer refunds under any circumstances.

• If your return is approved, we will send you a replacement article of the same model at no additional cost.

• Replacements will only be issued once the returned item has been received and inspected.

4. How to Request a Return

To start a return process, please contact us at:
📧 skydwelleruniversbrand@gmail.com

📞 (+221) 77 474 77 95
Include your order number, a description of the issue, and photos if applicable.